Frequently Asked Questions

1. What kind of work do you have?

We work with NHS Trusts, care homes and private individuals in a variety of settings both in the UK and internationally. We offer specialist positions and more general care work caring from children through to end of life care. Whatever your specialism we are sure to have something which will be of interest.

2. Do I need previous healthcare experience?

We prefer candidates to have had a minimum of 6 months previous care experience although if this has been on an informal basis caring for a family member we will still consider it.

3. Does it cost to join Geneva Health International?

It is free to register. You will need to pay for your own DBS check but all the training and uniform are provided free of charge.

4. Where will my interview be?

Interviews are usually held at our central London office, which is at:
2nd Floor, 71 The Kingsway, London WC2B 6ST
Telephone No: 0207 025 0090

5. How long will the interview take?

The interview will usually take approximately one hour. At Geneva Health we like to know all our staff so use this opportunity to learn a little more about you, your likes and dislikes.

6. What happens after my interview?

Immediately after your interview, we will start the process of verifying the documents you have provided. Will check your references, your qualifications and, where applicable, your professional registration, and we will check your status with the Disclosure and Barring Service.Training will be arranged as part of your registration if necessary. We can also assist with Occupational Health appointments. Once all the background checks are complete and you are cleared for work, you will receive a welcome call from your account manager and will start allocating you shifts.

7. What do I need to bring with me to the interview?

Please bring details of at least two professional references and proof of identity such as passport or a photographic driving license as well as a recent utility bill. Please also bring certificates of any qualifications of professional training which you may have undertaken.

8. What training is provided?

We have a continuous training programme. Apart from mandatory training we are constantly reviewing our skill levels, particularly in respect of new legislation or changes to government policies. If anything is found to be lacking or required then training would be implemented straight away.

9. If I am already experienced in healthcare can I start work straight away?

It is mandatory that you already have a minimum of six month experience in healthcare you will still need to go through the same background check verifications as everyone else. This means that you can't start work straightaway. We will, however, endeavour to complete the checking process without delay in order to allocate you work as quickly as possible.

10. Will I have to wear a uniform?

Geneva Health International is proud of the services it offers and wants its staff to look smart so for the majority of work placements a uniform will be required. If you are not required to wear a uniform for a particular assignment we will advice prior to the shift beginning.
We do not want you to incur any additional costs and so provide the uniforms free of charge.

11. How soon can I start working?

You can start working as soon as the background checks described above are complete. Your support and input to this process is important in making sure we can complete these checks in as little time as possible. By chasing up your references, and keeping in regular contact with the Compliance Team, you can help to ensure we avoid delays and get you working as quickly as we can.

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