Questions about our staffing services?

1. What kind of healthcare staffing services do you provide?

We have extensive experience in a wide range of healthcare settings including both NHS and community settings including: 

  • Mental Health
  • Physical Disabilities
  • Learning Disabilities
  • Challenging Behaviour
  • Elderly People
  • Children/Adolescents
  • Alcohol/Substance Misuse
  • End of Life Care
  • Alzheimer’s Disease
  • Clinical Settings

2. What kind of staff do you supply?

Our range of staff are all professionally trained. We can provide staff to cover all your healthcare needs. This ranges from porters to clerical staff, from support workers to theatre staff. Whatever your healthcare needs, please ask one of our experienced recruitment consultants on 0207 025 0090 or email at

3. What experience do you have?

Operating since 1999, we bring to your organisation both extensive expertise and proven experience.

4. What are our prices?

We offer highly competitive rates but as this depends very much on the staff required we prefer to discuss this on an individual basis. For more information please contact us on 0207 025 0090 or at We are sure that you won’t be disappointed.

5. How quickly can you supply staff?

We have a 24 on call system which means that no matter what time of day or night you require staff we are able to contact members of staff who are available.

6. Are you on any NHS Framework agreements?

Yes, we have recently won a place on the London Procurement Partnership (LPP) Framework for supply of nursing staff. This is a major national Framework for supply of nursing staff to the NHS and includes both domestic and international recruitment. Geneva won its place on this Framework in March 2014.

7. What checks do you run on new staff?

We undertake DBS checks and verify qualifications and references. All staff must hold the relevant eligibility paperwork.

8. What should I do if I have a complaint about a member of staff?

In the first instance contact either the on call team or your Account Manager. All complaints will be taken seriously and we have a formal complaints procedure that is fully audited.

9. Do you charge travelling expenses?

We don’t usually charge for travelling expenses but this is negotiated with individual clients.

10. How often are invoices issued?

Invoices are usually issued on a weekly basis but if you have any special requirements we will try to accommodate them.

11. What happens if I have a query on an invoice?

All our invoices are matched against the time sheet and original booking request. In the unlikely event that you have a query please contact your Account Manager or the main office number 0207 025 0090.

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